Not All Chatters Are Created Equal
The difference between a great chatter and a bad one can be thousands of dollars per month in lost (or gained) revenue. Yet most creators spend more time choosing their ring light than vetting the person who'll be talking to their subscribers 8+ hours a day. Here's what experienced creators and agencies look for when building their team.
1. Verified Earnings History
The single most important metric. A chatter who claims they're great at converting is one thing. A chatter with verified data showing they've generated $20K+ in PPV sales across previous accounts? That's proof.
Look for platforms that display verified earnings, not self-reported numbers. Anyone can claim they "helped an account earn $50K/month." What matters is third-party verified data that shows their actual contribution to revenue generation.
Ask specifically: "Can I see verified earnings data for this chatter?" If the answer is no, you're flying blind. And in this industry, flying blind usually means crash-landing.
2. Client Retention
How long do a chatter's clients keep them? High turnover is a red flag. If creators keep firing a chatter after a month, there's a reason — and it's usually one of these:
- They can't maintain the creator's voice consistently
- Their conversion rates drop after the initial "honeymoon" period
- They become unreliable with scheduling
- Communication and responsiveness degrade over time
Look for chatters with 3+ month average client tenure. The best chatters keep clients for 6-12+ months, which tells you they deliver consistent value over time, not just a short burst of effort.
3. Response Time Track Record
Speed kills in OnlyFans messaging. A subscriber who waits 30 minutes for a reply is far less likely to buy than one who gets a response in 2 minutes. This isn't an exaggeration — the data consistently shows that response time is one of the strongest predictors of PPV conversion.
Think about it from the subscriber's perspective: they're in the mood to engage, they send a message, and... nothing. By the time the chatter responds, the moment has passed. The subscriber has moved on to another creator, another app, or simply lost interest.
Ask about average response times and look for chatters who consistently deliver under 5 minutes. Under 2 minutes is the gold standard that top-performing chatters achieve.
4. Platform Experience
Has the chatter worked on accounts similar to yours? This matters more than most creators realize. A chatter who's only managed small accounts (under $3K/month) may struggle with the volume and complexity of a larger creator. Conversely, a chatter who's only worked with mega-accounts might not give your growing account the attention it deserves.
Key experience factors to consider:
- Account size: Have they managed accounts at your revenue level?
- Content niche: Do they understand your specific audience?
- Subscriber volume: Can they handle your message load without quality dropping?
- Platform features: Are they proficient with PPV, mass messages, tips, and custom content workflows?
The ideal chatter has experience slightly above your current level — they know how to get you to the next stage of growth because they've done it before.
5. Language and Communication Skills
Your subscribers expect natural, engaging conversation. Chatters with strong English skills (CEFR C2 level or native) and a talent for building rapport will always outperform those who rely on scripts alone.
This is one area where you really can't cut corners. Subscribers can detect scripted, unnatural language almost immediately. It breaks the illusion and kills engagement. The best chatters:
- Adapt their writing style to match your voice perfectly
- Use humor, teasing, and emotional intelligence naturally
- Know when to be direct and when to build anticipation
- Can handle unexpected messages and curveballs without breaking character
- Write in a way that feels spontaneous, even if they've said something similar hundreds of times
Ask for writing samples or do a trial conversation before committing.
6. Security Practices
Does the chatter work through a secure dashboard, or do they need your login credentials? This is non-negotiable. Never hire a chatter who requires direct access to your account.
A secure chatting service provides:
- Dashboard access where chatters never see your credentials
- Granular permissions so chatters only see approved account sections
- Instant access revocation capabilities
- Audit trails of all chatter activity
- NDA and background check requirements
If a chatter says "just send me your password on Telegram," run. It doesn't matter how good their conversion rates are — the security risk isn't worth it.
7. Availability and Timezone
A chatter in a timezone that doesn't match your audience's peak hours isn't helping you. Make sure their availability aligns with when your subscribers are most active.
For most creators with a North American audience:
- Peak hours are typically 6 PM - 12 AM EST
- A secondary peak often occurs 10 AM - 2 PM EST
- Weekend activity is usually higher than weekdays
Your chatters should cover these windows. If you're hiring multiple chatters for extended coverage, their shifts should overlap slightly to ensure seamless handoffs.
Red Flags to Watch For
Walk away immediately if you see:
- Requests for your login credentials — No legitimate service needs your password
- No NDA or contract — If it's not in writing, there's no accountability
- Self-reported earnings with no verification — Talk is cheap
- Unwillingness to do a trial period — Good chatters are confident in their ability
- No account manager or support structure — You need someone to escalate issues to
- Extremely low prices — You get what you pay for, and in chatting, cheap usually means inexperienced
- Pressure to commit long-term immediately — Professional services let their work speak for itself
- No clear process for chatter swaps — If it's hard to replace a bad chatter, you'll be stuck with them
The Hiring Process Should Be Simple
A good chatting service removes the complexity from hiring. You shouldn't need to vet hundreds of chatters yourself, conduct interviews, or design onboarding programs. The best platforms pre-vet their chatters, verify their earnings, and match you based on your specific needs.
Book a strategy call, tell them what you need, and let the experts handle the matching. Your job is to create great content. Their job is to turn that content into revenue.