Privacy Policy

Amour Chatting ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Amour Chatting platform ("Platform"). By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

We collect the following types of information: Account Information: When you register, we collect your email address, account type (Creator, Chatter, or Agency), and a secure PIN for authentication. We may also collect your display name and profile photo if you choose to provide them. Revenue and Business Information: Creators may provide monthly revenue ranges to receive personalized service recommendations. This information is used solely for service matching and is not shared with other users. Payment Information: Payment details are collected and processed by Stripe, our third-party payment processor. We do not store your full credit card number, CVC, or other sensitive payment details on our servers. We may store a Stripe customer ID and payment method identifiers for billing purposes. Platform Credentials: If you use our secure credential sharing feature, encrypted credentials for third-party platforms (such as OnlyFans) are stored using industry-standard encryption. These credentials are only accessible to chatters you have explicitly authorized. Communications: Messages sent through our messaging system are stored to provide the service and for dispute resolution purposes. Usage Data: We automatically collect information about how you interact with the Platform, including pages visited, features used, device information, IP address, browser type, and referring URLs. Support Data: When you contact support or submit a ticket, we collect the information you provide in your request.

We use your information to: - Provide, maintain, and improve the Platform and its features - Process payments and manage billing - Match creators with appropriate chatters based on needs and preferences - Facilitate secure communication between users - Send transactional emails (purchase confirmations, booking updates, security alerts) - Provide customer support and respond to inquiries - Detect, prevent, and address fraud, abuse, and security issues - Comply with legal obligations - Generate anonymized, aggregated analytics to improve our services We do not sell your personal information to third parties. We do not use your data for advertising purposes.

We share your information only in the following circumstances: Between Users: Limited profile information (display name, account type, tier, and performance metrics for chatters) is visible to other users as necessary for the marketplace to function. Creator revenue information is never shared with chatters or other creators. Service Providers: We share data with trusted third-party services that help us operate the Platform: - Stripe for payment processing - Vercel for hosting and infrastructure - Supabase for database and authentication services These providers are contractually obligated to protect your data and use it only for the services they provide to us. Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your data: - All data is transmitted over HTTPS/TLS encryption - Passwords and PINs are hashed using bcrypt before storage - Platform credentials are encrypted at rest using AES-256 encryption - Database access is protected by Row Level Security (RLS) policies - Payment processing is handled by PCI-DSS compliant Stripe infrastructure - Regular security reviews and monitoring While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically: - Account data is retained for the lifetime of your account - Messages are retained for 2 years after the last activity in a conversation - Payment records are retained for 7 years for tax and legal compliance - Platform credentials are deleted immediately when access is revoked or a chatter's services are terminated - Usage logs are retained for 90 days After account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Depending on your jurisdiction, you may have the following rights: Access: Request a copy of the personal data we hold about you. Correction: Request correction of inaccurate personal data. Deletion: Request deletion of your personal data, subject to legal retention requirements. Portability: Request a copy of your data in a machine-readable format. Objection: Object to processing of your personal data for certain purposes. Restriction: Request restriction of processing of your personal data. To exercise any of these rights, contact us at support@amour.chat. We will respond to your request within 30 days.

The Platform uses essential cookies and local storage for: - Session management and authentication - Remembering your preferences and settings - Maintaining your shopping cart and checkout state We do not use third-party advertising cookies or cross-site tracking. We may use anonymous analytics to understand Platform usage patterns.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a person under 18, we will delete that information immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Platform, you consent to the transfer of your data to the United States and other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

For questions or concerns about this Privacy Policy or our data practices, contact us at: Email: support@amour.chat If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.