Ferdinand Mwashumbe Mganga

I’m a customer-focused professional with experience in communication, technical support, and handling customers through digital channels. I’m a fast learner, patient, and comfortable building rapport with different types of people. I’m also confident with written English, typing, problem-solving, and working independently in a remote environment. I’m comfortable with sales-oriented conversations and understand the importance of listening to customers, keeping the conversations engaging.

• Sexting (text-based)
• Sexting (voice/audio)
• Content Upselling
• Mass Messaging & Campaigns
• Roleplay / Character Work
• Social Media VA
• Account Manager

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